IMPORTANT CONTACT INFORMATION FOR WORTHINGTON SCHOOLS INSURANCE PLANS
PHONE
|
Medical Mutual of Ohio (medical claims, ID cards, customer service, etc.) |
1-800-525-5957 |
|
Medco Pharmacy |
1-800-417-1961 |
|
Metlife (dental claims, customer service) |
1-800-942-0854 |
|
American Fidelity (Flexible Spending Account) |
1-800-325-0654 |
|
Fifth Third Bank (Health Savings Account) |
1-888-350-5353 |
|
CME Federal Credit Union |
614-224-8890/1-888-224-3108 |
WEBSITE
|
Medical Mutual of Ohio |
|
|
Your Account online (medical claims, benefits, prescription drug list, etc.) |
|
|
Metlife (dental claims and benefits) |
|
| American Fidelity (FSA claims and benefits) | www.afadvantage.com |
|
Fifth Third |
www.53hsa.com |
Gallagher Benefit Services, Inc.
|
phone |
1-614-761-2901 |
|
fax |
1-614-761-2904 |
|
email (for unresolved claims/benefits issues after contacting MMO or Metlife customer service) |
IMPORTANT: Always ask for and note the name of the customer service representative with whom you speak.
Also note the time and date of your conversation. Please save all documentation (bills, EOB's, etc.) for claims issues.