CONTACT INFORMATION FOR WORTHINGTON SCHOOLS INSURANCE PLANS
Link here for insurance informational documentation.
PHONE
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United Healthcare Customer Service (medical claims, ID cards, etc.) |
1-866-314-0335 |
|
CARE 24 (Nurseline and Employee Assistance Program) |
1-888-887-4114 |
|
Healthy Pregnancy |
1-800-411-7984 |
|
United Behavioral Health (to access mental health/substance abuse benefits) |
1-800-358-0365 |
|
Metlife (dental claims, customer service) |
1-800-942-0854 |
|
American Fidelity (Flexible Spending Account) |
1-800-325-0654 |
WEBSITES
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United Healthcare |
|
|
Your Account online (medical claims, benefits, prescription drug list, etc.) |
|
|
Metlife (dental claims and benefits) |
|
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American Fidelity (Flexible Spending Account claims and benefits) |
JOSEPH JAMES AND ASSOCIATES
|
phone |
1-614-761-2901 |
|
fax |
1-614-761-2904 |
| website | www.josephjames.net |
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email (for unresolved claims/benefits issues after contacting UHC or Metlife customer service) |
**IMPORTANT: Always ask for and note the name of the customer service representative with whom you speak.
Also note the time and date of your conversation. Please save all documentation (bills, EOB's, etc.) for claims issues.